Privacy Policy

Last Modified: 10 August 2021

YOU CONSENT TO THE COLLECTION AND USE OF YOUR PERSONAL, HEALTH AND BUSINESS INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY, WHICH MAY CHANGE FROM TIME TO TIME.

Collection of Personal and Business Information

To establish an account with us, and in some cases, to use our Service without establishing an account, we collect your personal and business information including your:

  • Full name;

  • Business name(s);

  • Mailing address;

  • Email address;

  • Phone number;

  • Social profiles and social profile user information (including, for example, where you elect to create an account and sign in using LinkedIn, Facebook, Google, Twitter and other accounts or where you elect to display your social media profiles and links);

  • IP address and location data, including geo-location data;

  • Website statistics and analytics data regarding your use of the Website and Service;

  • Other types of raw data relating to how you interact with the Website and Service, for example, your browser information and session duration;

  • Profile photos, business logos and trademarks (where you elect to upload them);

  • Payment, banking and credit card information (stored via a third-party payment provider); and

  • All other information you provide or upload to our Website or Service or otherwise.

Please note that third-party service providers may have their own privacy policies on the collection and use of your information which either we or you provide them.

THE FUNCTIONALITY OF THE SERVICE PERMITS YOU, EITHER AS AN END-USER (PATIENT, CLIENT, CUSTOMER ETC.) OR A SERVICE PROVIDER, TO UPLOAD ADDITIONAL PERSONAL AND HEALTH INFORMATION. WHILE WE DO NOT REQUIRE SUCH INFORMATION OR USE SUCH INFORMATION IF YOU ARE A SERVICE PROVIDER REQUESTING SUCH ADDITIONAL INFORMATION, YOU AGREE THAT YOU SHALL HAVE YOUR OWN PRIVACY POLICY IN PLACE WITH ALL PATIENTS, CLIENTS, CUSTOMERS OR OTHER USERS YOU COLLECT OR RECORD INFORMATION FROM.

TO THE EXTENT YOU (OR YOUR USERS) PROVIDE US WITH OR UPLOAD DATA THAT INCLUDES THE PERSONAL OR HEALTH INFORMATION OF ANOTHER PERSON, YOU REPRESENT AND WARRANT THAT YOU HAVE THEIR AUTHORIZATION TO PROVIDE US WITH THAT INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY AND OUR TERMS AND CONDITIONS OF USE. YOU FURTHER REPRESENT AND WARRANT THAT YOU WILL ONLY COLLECT, STORE AND PROVIDE US WITH THAT INFORMATION TO THE EXTENT IT IS LAWFUL FOR YOU TO DO SO.

Credit Card and Payment Processing Companies

We may also collect credit card and payment information from you via a third-party payment provider. Their additional terms of service and privacy policies may apply to the collection and use of your personal information. If you have questions regarding our payment processor, please contact us.

The Use of Your Personal Information

The collection of your personal information and the personal or health information of third parties you or they upload may also be used to:

  • Facilitate the operation of the Website and Service, including for example to remind you of appointments or provide the information to the relevant service provider. We may also send you emails and text messages to facilitate access to our Service;

  • Verify your contact information;

  • Promote our Website and Service offerings to you in various forms of communication and send or display informational and promotional materials from us to you;

  • Support and improve the Website and Service we offer;

  • Provide user support and communicate with you about your account or services we offer;

  • Bill and collect money owed to us;

  • Pursue available legal remedies to us and to prosecute or defend a court, arbitration or similar proceeding;

  • Meet legal requirements;

  • Seek the counsel of professional advisors, including lawyers;

  • Enforce compliance with any terms and conditions and applicable law; and

  • Enhance our Service offerings to you and offer you related products and services, whether by advertisements, electronic messages or otherwise.

TO THE EXTENT YOU USE OUR SERVICE TO COLLECT, STORE AND USE THE PERSONAL AND HEALTH INFORMATION OF A THIRD PARTY, YOU AGREE, REPRESENT AND WARRANT THAT YOU WILL ONLY COLLECT, STORE AND USE SUCH INFORMATION IF YOU HAVE THAT PERSON’S EXPRESS CONSENT AND TO THE EXTENT IT IS LAWFUL FOR YOU TO DO SO UNDER ANY APPLICABLE LAWS, RULES OR REGULATIONS.

The Disclosure of Your Personal Information and Access to It

WE RESERVE THE RIGHT TO PROVIDE YOUR CONTENT AND INFORMATION (INCLUDING BUT NOT LIMITED TO YOUR PERSONAL, HEALTH AND BUSINESS INFORMATION, AND THE PERSONAL OR HEALTH INFORMATION OF THIRD PARTIES) UPLOADED TO OR COLLECTED BY OUR WEBSITE, SERVICE OR OTHERWISE TO THIRD PARTIES, INCLUDING GOVERNMENTS OR GOVERNMENT AGENCIES, IF REQUIRED BY LAW (SUCH AS IN RESPONSE TO A SUBPOENA, COURT ORDER OR OTHER LEGAL PROCESS IN ANY JURISDICTION), AND TO COOPERATE WITH LAW ENFORCEMENT AUTHORITIES IN THE INVESTIGATION OF ANY CRIMINAL OR CIVIL MATTER.

IF WE ARE REQUIRED BY LAW TO MAKE ANY DISCLOSURE OF SUCH INFORMATION, WE MAY (BUT ARE NOT OBLIGATED TO) PROVIDE YOU WITH WRITTEN NOTICE (TO THE EXTENT PERMITTED BY LAW) PRIOR TO SUCH DISCLOSURE SO THAT YOU MAY TAKE APPROPRIATE ACTION.

We may disclose your personal, health and business information (and the information of your patients and users uploaded to the Service) to our employees and contracted providers to use that information in connection with one or more of the purposes for which that personal information was collected.

We operate the Websites and Services in conjunction with our independent contractors. Our independent contractors may have access to your personal information in providing services to us or providing you with access to the Website and Service. We may use a variety of service providers, servers, employees in locations both inside and outside of Australia, which may make your personal information the subject of foreign laws and foreign legal proceedings.

We may also disclose your personal information (and the personal or health information of the third parties who upload it) to our successors (if our business or the Service is acquired by another legal entity) or any assignee of our assets relating to the Website and Service.

WHILE WE TAKE REASONABLE MEASURES TO PROTECT PERSONAL AND HEALTH INFORMATION, YOU AGREE THAT TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE, OUR AFFILIATES, OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, CONTRACTORS, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE, HOWSOEVER CAUSED, FOR THE LOSS OR THEFT OF YOUR PERSONAL OR HEALTH INFORMATION OR ANY DAMAGES CAUSED AS A RESULT THEREOF, SO LONG AS WE WERE NOT GROSSLY NEGLIGENT IN THE PROTECTION OF SAID INFORMATION.

Retention of Your Personal Information

We keep your personal information for as long as it is required for the purpose for which it was collected. There is no single retention period applicable to the various types of personal information collected. If you would like us to delete your personal information, please contact us at hello@myhealthmatch.io.

As a service provider, to the extent you are legally obligated to retain personal or health records of your patients, prospects or customers, you agree to comply with those obligations without the reliance of our Service or us. You further agree that you are responsible for keeping your personal information, and the personal information of your users, clients, customers, patients, prospects and the like up to date and in conformity with all applicable laws, rules or regulations which govern you and us.

Inquiries

If you believe that we have not adhered to this Privacy Policy or would like to request an amendment to your personal information being held by us, please contact our Privacy Officer by e-mail sent to our privacy officer at hello@myhealthmatch.io. Only amendments that can be verified by us will be accepted.

Use of Cookies

Our Website and Service may place a "cookie" in the browser files of your computer. Disabling cookies on your web browser may interrupt the proper use of the Website and Service